How Romanian Business Etiquette Works: A Practical Guide for Newcomers

Whether you have just moved to Bucharest, Cluj-Napoca or Timișoara for work, or you are visiting for a few meetings, a little knowledge of Romanian business etiquette goes a long way. The general picture is simple: be polite, be prepared and be willing to build a relationship.

Greetings and titles

A firm handshake and eye contact are the norm when you meet someone for the first time. In more traditional settings, men often wait for a woman to offer her hand first, though younger professionals tend to be relaxed about this.

Titles matter. Use domnul (Mr) or doamna (Mrs or Ms) followed by a surname until you are invited to use first names. Academic and professional titles, such as doctor or inginer (engineer), are often used with respect, especially in older or public-sector organisations.

Formal and informal address

Romanian has formal and informal forms of "you". If you speak even a few words, the polite form is the safe choice with new contacts. In many international companies and start-ups, though, first names and a casual tone are common from day one.

Meetings and punctuality

Arriving on time is expected, particularly if you are the visitor. Meetings often begin with a little small talk, perhaps about your journey, the city or the weather, before moving to the agenda. This is not wasted time; it is part of establishing trust.

• Bring business cards if you have them, as they are still widely exchanged.
• Send an agenda or short summary in advance where you can.
• Expect decisions to be confirmed by senior people, so do not be surprised if a first meeting ends without a final answer.

Building relationships

Personal connections count. A coffee or a business lunch is a common way to get to know partners, and the person who invites usually pays. Romanian hospitality is generous, so accept a coffee or a small refreshment when offered; declining politely is fine, but a warm explanation helps.

Conversation topics that tend to go down well include food, travel, family and your impressions of Romania. It is wise to steer clear of sensitive subjects and to avoid sweeping comparisons between countries.

Dress and communication

Business dress is generally smart and conservative in finance, law and government, and more casual in technology and creative sectors. When in doubt, dress one step up for a first meeting.

Email is standard for confirmations, but a quick phone call or message to follow up is often appreciated. Written agreements matter, so confirm key points in writing after any conversation.

A few final tips

• Learn a few phrases: bună ziua (good day) and mulțumesc (thank you) are warmly received.
• Be patient with paperwork, which can be detailed.
• Follow up promptly and politely after meetings.

Above all, courtesy, preparation and a genuine interest in the people you work with will serve you well in Romania.